Ordering online is always easy, but getting what you want is often hard. Are you sometimes fearful that the box from the UPS truck will contain an ugly orange hat when you thought you ordered peach? Did you find out the hard way that size XL can look like a laundry bag on you?
Do you frequently wish you could just make a phone call and ask some questions before you put too much in your shopping cart? When you shop at an airtimeco.com company, you can.
We provide superb customer service where other online merchandisers – how can we best say this? – don’t. The two Airtime stores are more than mouse clicks, more than keywords, more (actually) than the best deals and lowest shipping costs. Remember old-fashioned “mail order”, where you discussed your purchase with a rep who could help you with answers to your questions? That’s Airtime – the comfort of mail order with the convenience of buying online.
Customer service phone lines are answered from 9 am to 5 pm Mon. through Thur. and 9 to 4 on Fri. “Answered” doesn’t mean you press a number from a prompt and then hear how long you’ll wait in a queue. Airtime reps answer the phone -- how quaint, but, oh, how helpful.
We don’t just want to make a sale, we want to keep you as a customer. If you remember how it was to shop in an attentive, family-owned retail store; that’s how the airtime companies will treat you. You get the ease of online ordering and the service of traditional retailing. You win both ways.
See Products to find out more.